Job Title: Voice Network Engineer
Location: Brighton
Working setup: Hybrid – 3 days per week onsite
Job Type: Contract – Long term / multi-year
Day Rate: £280 – £320 per day (inside IR35)
Industry Sector: Financial Services
Candidates must have the right to work in the United Kingdom
Introduction:
My long-term client is urgently seeking for an experienced Voice & Network Engineer to join a project team on a long-term / multi-year contract based in Brighton.
The successful Voice Network Engineer will focus on supporting and enhancing telephony infrastructure, including working on tickets (ServiceNow) , projects, and collaborating with global teams and carriers.
Key Responsibilities:
- Design and manage high-availability telephony systems using AudioCodes and Oracle SBCs
- Handle SIP routing, voice infrastructure changes, and integrate with monitoring tools like Grafana and ThousandEyes
- Work with telephony carriers for support and escalation
- Enhance hybrid cloud voice networks integrating CCaaS/UCaaS platforms
- Collaborate and communicate across business units
- Conduct root cause analysis and maintain strong cybersecurity awareness
- Follow Agile methodology and use ServiceNow for incident/change management
Required Qualifications, Skills and Experience:
- Strong knowledge of SIP and carrier network operations
- Hands-on experience with Oracle/AudioCodes SBCs, voice routing platforms, APIs, and data manipulation
- Networking and security skills (Network+ / CCNA level)
- Experience in documentation, knowledge sharing, and working independently
- Excellent communication and collaboration skills
- Experience in large enterprise/financial environments