Job Title: Cisco Voice/Webex Engineer
Location: Burgess Hill, United Kingdom
Job Type: Longterm, multi-year contract
Salary /Day Rate: £260 per day, inside IR35
Working setup: Hybrid, 3 days per week onsite
Language: English
Industry Sector: Financial Services, FinTech
Candidates must have the right to work in the United Kingdom
Introduction:
Talent-Relay is seeking a Cisco Voice/Webex Engineer to join a team designing, deploying, and maintaining robust collaboration infrastructure at my client’s site. This role is ideal for someone with hands-on experience in Cisco Cloud Collaboration and a passion for delivering scalable, reliable voice and video infrastructure. You’ll contribute to the design, deployment, and support of enterprise-grade collaboration solutions in a fast-paced, agile environment.
Key Responsibilities:
- Support implementation and maintenance of Cisco Cloud Collaboration technologies
- Manage incidents, problems, and changes across voice/video platforms
- Create accurate project specifications and drive proof-of-concepts
- Coordinate vendor and third-party escalation support
- Contribute to technical standards and documentation
- Deliver prioritized features in agile sprints
- Troubleshoot and maintain end-to-end infrastructure solution
Required Qualifications, Skills and Experience:
- Up to 4 years’ experience with Cisco Webex (cloud/on-prem), VoIP, and video conferencing
- Strong understanding of VoIP protocols: SIP, MGCP, SCCP
- Experience with Cisco Control Hub, Hybrid Calendar, Jabber, Webex App, and Room OS11
- Familiarity with Cisco Room Series devices and TelePresence
- Integration experience with Microsoft Exchange, Active Directory, Outlook, and Teams
- Strong analytical and problem-solving skills
- Ability to interpret and troubleshoot VoIP, Video, and Webex topologies
Desirable Skills and Experience:
- Scripting and automation experience
- Microsoft Teams platform experience
- Bachelor’s degree in Computer Science, Engineering, or equivalent work experience
What We Offer:
- Long-term, Multi-year contract
- Opportunity to work with cutting-edge collaboration technologies
- Hybrid working model with flexibility
- Exposure to enterprise-scale infrastructure and global teams
- Collaborative, agile work environment
- Immediate start with a high-impact role